Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
My brace was easy to order, and it was delivered quickly. It works great! It helps my grip immensely.
By Kathy B.
Response from BraceLab· Jun 17, 2025
We appreciate you taking the time to leave us a review! We are so glad the brace was easy to order, arrived quickly, and is helping your grip!
Information on sizing was available and easily understood, You had the form to submit to Medicare with needed information.
By Carol C.
Response from BraceLab· Jun 17, 2025
We're happy to hear that our sizing information was helpful and easy to understand. We're also glad the Medicare form was useful. Thank you for your positive feedback!
Your brace fits absolutely perfect… It eliminated my pain until I get surgery. It’s the only breeze that fits appropriately to hold my thumb. The promptness of the delivery was great thank you again.
By Stacey M.
Response from BraceLab· Jun 16, 2025
We're happy to hear that the MetaGrip provided pain relief and a perfect fit! We appreciate your feedback regarding the prompt delivery. Thank you!
Why are they so expensive? So many people I know need the PUSH Splint but cannot afford.
By Phyllis K.
Response from BraceLab· Jun 16, 2025
We appreciate your review and will pass your feedback along. Please reach out to our support team if you need anything.
Fast service easy to order
By teresa P.
Response from BraceLab· Jun 16, 2025
Teresa, thank you for your positive feedback; we appreciate it!
Bracelabs was very accommodating when i called to ask if i might return an unneeded Left Push Metagrip brace that I'd purchased over a year ago. I asked if i could exchange it for a Right brace, and they said no problem! I used USPS to mail back the Left brace, and received a Right brace soon thereafter. It was an even exchange without any fees, and Bracelabs even shipped the new Right brace to me for free! Thank you!
By Dorie P.
Response from BraceLab· Jun 13, 2025
We're happy to hear that we could accommodate your exchange request and provide a seamless experience. Thank you for your positive feedback!
I tried the Push Metagrip thumb brace, but unfortunately it was uncomfortable on my hand. I contacted customer service and they were very helpful and allowed me to return the brace in pristine condition in original packing with a free shipping label. I was reimbursed today which was super fast! Really good customer service!
By Kelly B.
Response from BraceLab· Jun 12, 2025
We appreciate you sharing your experience with the MetaGrip. We are glad our customer service was helpful and the return/reimbursement process was quick. Thank you for your feedback!
Mmmmmmmmmm
By William R.
