Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Quick delivery and easy to follow direction on how to measure and fit the brace.
By Barbara H.
Response from BraceLab· Nov 11, 2022
Thank you Barbara for your review! I'm glad that the process was easy for you and you brace was delivered to you quickly!
EASY TO ORDER. GREAT PRODUCT
By customer
Response from BraceLab· Nov 11, 2022
Thank you for your review! We are glad you enjoy our braces!
Exceptional customer service and response from the company
By Debbie A.
Response from BraceLab· Nov 11, 2022
Thank you Debbie for your review! We are glad that you had a positive experience with us!
Every hand is different. I ordered a brace for my left hand which fits perfectly and is comfortable. So I ordered one for my right hand but the straps rub on the top of my hand and it hurts my MPC joint. After talking with the very helpful customer service we determined the next size up would be too large and not support my CMC joint. So I, knowing it will void the warranty, trimmed around the CMC joint and wear a compression glove under the brace when I need to wear it. I looked at other braces but this one is just so good at what it is designed to do.
By Debbie B.
Response from BraceLab· Nov 11, 2022
Thank you Debbie for your review! We are glad to know that we were able to assist you in getting the support you need from the brace!
I'm very pleased with the service I received from BraceLab after contacting them about a problem I had with the velcro on one of the straps. After providing the necessary information & photos, I received replacement braces. The braces have been very effective in relieving the arthritis pain in my hands. Thank you for the excellent service & products.
By JUDITH R.
Response from BraceLab· Nov 10, 2022
Thank you Judith for your review! We appreciate you working with us in order to get your replacement braces!
Great Customer Service
By Patrick
Response from BraceLab· Nov 8, 2022
Thank you for your feedback, we really appreciate it!
After bringing my hand brace to OT, they adjusted it for me and added cushioning around the perimeter. It is now very comfortable.
By Jeanette D.
Response from BraceLab· Nov 7, 2022
Thank you Jeanette for your review! We are glad to know you are able to comfortably wear your brace!
The first brace I ordered was too small, so after exchanging it (a quick and easy process) for the correct size, I was amazed how much better my thumb felt. I can use my hand without pain--even playing the piano--which was impossible before. I'm waiting for surgery in January, and am happy to have this brace so I can use my hand throughout the holidays.
By Alana E.
Response from BraceLab· Nov 7, 2022
Thank you Alana for your feedback! We are happy to know that you are able to do the things you enjoy without pain!
