Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Delivery fast, product very good quality. Unfortunately, it didn’t work for my knee problem. I should have used their return label less expensive. Cost me over $11.00 to return. Return to my charge with contact letter process completed. Good company
By Doreen
Response from BraceLab· Oct 13, 2025
Thank you for your feedback! We’re glad the delivery was fast and the brace quality met your expectations.
Try this for my husband’s plantar fasciitis and it is the first thing that has worked to relieve the pain
By Sue G.
Response from BraceLab· Oct 13, 2025
We are so happy to hear that this product provided pain relief for your husband's plantar fasciitis. Thank you for sharing your positive experience with us!
The fit was too tight and too small
By Fiona O.
Response from BraceLab· Oct 13, 2025
We appreciate your feedback and are sorry the fit was not right. You may request a return by contacting our support team at 888-235-8221.
Not happy with your return policies. You make sure it's too much to return your item, even if it doesn't help relieve my problem.
By Lisa R.
Response from BraceLab· Oct 13, 2025
We appreciate your feedback and are sorry our Good Morning America return policy made it difficult to return your item. We'll review your comments as we improve our customer experience. Please contact our support team if we can do anything to help you further.
Jeans fit well. Would like to see a 29 inch inseam available, 30 was only choice
By john R.
Response from BraceLab· Oct 13, 2025
Thank you for taking the time to review! I believe you have the wrong company, as we do not sell jeans. Nonetheless, we appreciate your business and look forward to your feedback on your brace.
The size you sent was the size for a child. An adult XL needed to be sent.
By Michele M.
Response from BraceLab· Oct 13, 2025
We are so sorry to hear the size you received did not work for you. If you have not already, feel free to contact our support team at [email protected] or by calling 888-235-8221 and we are more than happy to process and exchange or refund for your item.
They arrived in a timely fashion. The wearer reports very minimal lessening of pain using them. Worth 100.00 for the pair? Not for our wearer.
By Melanie S G.
Response from BraceLab· Oct 13, 2025
We appreciate you sharing your experience. We're sorry to hear the pain relief was minimal for the wearer. We value your feedback regarding the product's worth.
This is the second time I have purchased this item, and I did it because this brace is very helpful in keeping my thumb safe and reminding me not to do silly things. I have arthritis in one joint and my thumb is where it's at. There's others on the market now but they don't look anywhere near as sturdy as this one. I recommend this one as useful and long lasting.
By Linda F.
Response from BraceLab· Oct 13, 2025
Thank you for your thoughtful review! We’re so glad to hear the MetaGrip continues to help and provide the support you need.
