great turn around on returned product…
great turn around on returned product for wrong size
By James C.
Response from BraceLab· Apr 29, 2024
Thanks James for your review! We are glad we were able to assist you!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
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At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
great turn around on returned product for wrong size
By James C.
Response from BraceLab· Apr 29, 2024
Thanks James for your review! We are glad we were able to assist you!
My friend told me her thumb brace was a medium and I tried it on and it fit. So I ordered a medium and it was too big. It turns out hers was a small and according to the measurement chart I should have ordered a small. The exchange was easy and free. I received the small brace and it fits perfectly. It keeps my thumb stable so I don't move it to a position where it hurts.
By Vickie
Response from BraceLab· Apr 30, 2024
Thank you for your feedback, Vickie. We are happy to help you find the right fit for you and hope the brace is helping you embrace your functional freedom!
Good fit and it helps stabilize my thumb.
By Jeanette B.
Response from BraceLab· Apr 30, 2024
Thank you for your feedback, Jeanette. We are proud to be your partners in embracing your functional freedom.
It helped with my thumb issue but not my wrist.
By Bobbie S.
Response from BraceLab· Apr 30, 2024
Thank you Bobbie for your review! Feel free to contact us if you need further assistance for your wrist issue!
Easy to use and understand web site. Product was exactly as described, and delivery was prompt. Price competitive. Basically, everything you could want in a good experience.
By denise M.
Response from BraceLab· Apr 26, 2024
Thank you for your feedback! We're thrilled to hear that you found our website easy to use and that the brace met your expectations!
The medium was a good fit. Helped reduce pain while wearing and prevented future pain. l could wear them in the water.
By Simone
Response from BraceLab· Apr 26, 2024
Simone, thank you for your feedback and review! We are happy to hear that you found the correct size!
The ordering and shipment experience was excellent. The fit and support are perfect. I have just started using the brace so it is a little early to determine it's effectiveness.
By Christopher S.
Response from BraceLab· Apr 26, 2024
Thank you for your feedback! We're thrilled to hear that you had a great experience with us.
I’m very happy with my wrist support. Having used it for a few days I definitely notice a difference. It was delivered very quickly and I thank you for your quick response
By Elinor
Response from BraceLab· Apr 26, 2024
Thank you for your feedback! We're delighted to hear that you're happy with your wrist support and that you've noticed a difference already.