Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
399 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Home Security Systems at great prices! We offers several packages that are up to 25% off RETAIL! Switch and save Alarm Monitoring starting at $15.95!
Alert 360 (alert360.com) has 399 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
399 approved reviews, newest moderated first
Zach was very patient. He was very knowledgeable
By Cm
Response from Alert 360· Sep 23, 2019
Thank you for sharing your experience, Cm. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Support was great fast and through. All questions,issues resolved.
By Andy
Response from Alert 360· Sep 23, 2019
Thank you for your review, Andy. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Fast and professional service. Made sure all functions of my system worked properly..
By John W.
Response from Alert 360· Sep 16, 2019
Thank you for your review, John. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Called to provide update on arrival, efficient & friendly. All working well
By Jw
Response from Alert 360· Sep 16, 2019
Thank you for your review, JW. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Tech called before coming, was on time, helpful and neatly completed his work. Great service call!
By EK
Response from Alert 360· Sep 9, 2019
Thank you for sharing your experience, EK. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
He was very professional and explained what was happening.
By Ja-Nai S.
Response from Alert 360· Sep 9, 2019
Thank you for sharing your experience, Ja-Nai. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Oh my gosh, first off I want to say what an asset y’all have in Chris who not only was knowledgeable about my system & making sure I was educated well on it, but he was such the dog whisperer ! It makes me happy to know that your field techs know how to handle not just the business but also everything & everyone else like my dog & household occupants that would have otherwise made my experience miserable ! Thank you !
By Juliet
Response from Alert 360· Sep 9, 2019
Thank you for sharing your experience, Juliet. Customer service is incredibly important to us, and I'm happy Chris provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The process was very professional and timely. Representatives where helpful, informative, and excellent with following up throughout the process. My tech Chad was quick, informed me step-by-step, and efficient in reinstalling my system. Good Job, keep up the good work.
By Loreal J.
Response from Alert 360· Sep 9, 2019
Thank you for sharing your experience, Loreal. Customer service is incredibly important to us, and I'm happy Chad and the rest of the Alert 360 team provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
