Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
380 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products. From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 29 years experience and are here to help you make the best investment possible for your school, office or organization.First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects. Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.
Worthington Direct (worthingtondirect.com) has 380 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
380 approved reviews, newest moderated first
Quick and responsive customer service to resolve a delivery sent to the wrong address. Jumie was amazing in helping ensure this was resolved in time for the start of school and students returning.
By Karissa M.
I've used chat now with Worthington to get more information about a product and get the information that I needed. I work for an University and was able to upload the tax certificate to be tax-exempt. Very user friendly.
By xyz
The quick responses and efficient solutions made the whole experience fantastic.
By Jake R.
Response from Worthington Direct· Aug 21, 2025
Amazing to hear! Thank you for your business!
William Minor was very patient, helpful and made our purchase go very smoothly. The delivery was fast and easy. We had an issue with our order (our fault), I called with panic, and Mr. Minor was understanding and was helpful with troubleshooting. GREAT SERVICE.
By Tracy J.
Easy to order and great products
By SETH H.
Very customer-friendly service!
By Bridget
I found what I needed right away and was able to purchase quickly.
By Jane M.
Sharon has been very helpful in working with me to get the furniture the school needed this school year as well in the past. The quotes provided were quickly received. Sharon has followed up with me regarding our orders and has been very efficient in her work with our school.
By Carla G.
Response from Worthington Direct· Aug 6, 2025
We're so glad to hear you received excellent service from Sharon! Thank you for sharing!
