Vortex OpticsReviews of vortexoptics.com

I bought a Vortex scope on sale at Bass Pro....roughly $710 for $590. It was a display scope. The couldn't find the box so they discounted it more....I contacted Vortex on the phone and within 7 days Vortex sent me a scope optics ,cover, sunshade, 2 manuals for the scope and reticle , cleaning cloths and a ball cap. Tom Ferrell Havana, Florida

Above and Beyond Customer Service. I owned my 3x Magnifier for roughly TEN years. Through user error, I broke the mount to it. I have to stress, this was not a product failure - *I* broke it. I called customer service and asked if there was a way I could order just the mount rather than having to buy a whole new magnifier. Not only did they send me out a replacement mount for at no cost, including shipping, they overnighted it. I came home from work the next day and it had been delivered - granted, I only live in the next state over from them, but still.... Oh, and they even put a free hat in the box, which I'll proudly wear.

I had red dot for about 5 year it started not to hold zero called vortex the next day I got a return label then they it wasn’t repairable so that upgraded I got a red dot they next now that’s service now that how a warranty should be 👍👍👍👍thanks Mike

Hands down the best optics you can buy! High quality, reliable, precision performance, at a great price!! And on the off chance you actually have a problem with a Vortex product, you WILL be taken care of with ZERO HASSLE!!! Ive never seen or heard of a company with a warranty that compares to the Vortex V.I.P. warranty! Vortex optics are the only optics i buy, and they always will be!

I have Eagle Optics binoculars that are over 20 years old. I lost the left ocular lens. Took them into the Guelph facility. They were repaired and serviced in less than an hour. The customer service person I dealt with, Holly and the binocular technician Brian were very knowledgeable, efficient and friendly. Even although Eagle Optics has been out of business for over 6 years my lifetime warranty was honoured. My sincere thanks for making the experience easy. I give Vortex five stars for customer service.

Kind of just blew my mind. Dropped my scope and busted it internally. I was just honest and told them, they told me to send it in. They paid the shipping mind you. And they sent me back a brand new scope. I just became a vortex customer for life. Remember, this was my fault, not the fault of the scope. Incredible. All of my friends will hear about this as well.

I have had wonderful luck dealing with Vortex products and with their employees. I use Vortex scopes, red dots and binoculars and they are all superior to any other products I have used. I have called Vortex for advice and questions and they are very nice and helpful. They treat you like family and want to be sure your questions are answered. The quality of their products are unbelievable and now I will only buy Vortex products as I know how good they will work and how reasonably they are priced.

Forstå time shooting om my S&W 617 the elevating adjudtment sent put of ordet.