Safe & Sound IncReviews of safeandsoundhq.com

I ordered an open box MartinLogan subwoofer from Safe and Sound, which turned out to be out of stock. So, Aaron calls back & they tell me that MartinLogan is drop shipping a brand new subwoofer instead! I got it 2 days ago, set it up with my Dolby Atmos system and it sounds awesome with the Polk Audio speakers! We listened to a variety of music genres and watched the movie Elevation. After some room EQ the sub blended perfectly with the musical rhythms and really rocked the action during the movie! A great solution for both our music & theater requirements from two stand up organizations that went above & beyond for their customer. Thank you both for making my day, 5 STARS!

I purchased an Arcam AV 41, which is a great-sounding unit but has some quirks. It's not very intuitive and hard to learn. I cannot say enough about Safe and Sound out of the Boston area. The staff has been awesome, walking me through any problems. Aaron worked with me for about two hours to resolve an issue I inadvertently created. At one point, he offered to send me a new unit. Thankfully, I didn't need one.

The men who came to install our security system were not only professional, but were well versed in the product. Chuck and Michelle in the office are a pleasure with which to work Thank you Safe & Sound

Meedenkers voor problemen.En ook oplossen.Zonder de zaak uit te buiten

Safe and Sound HQ has become my favorite supplier of audio video gear. They're friendly, knowledgeable and extremely honest (they won't oversell you). They carry an extensive line of great products, they offer free lifetime technical support and they offer free, quick shipping. I recently upgraded my home theater power amplifier - the Musical Fidelity M6X 250.11 that they recommended (over some more expensive models) has been absolutely fantastic! I also recently upgraded my DAC to the Meitner MA3i DAC / Streamer. This product has completely blown me away with the stunning sound and build quality. Finally, I purchased two "pre-loved" SimAudio Moon monobloc power amplifiers and my system has never sounded better. David, Aaron and the rest of their team are simply the best that there is. I can't recommend them strongly enough.

Ordered an open box Nad M33. It was a late night impulse buy for a nice price. Product was shipped first thing the next morning and arrived in a few days, well packaged in all original packaging no less! The amplifier works perfectly and cosmetically looked perfect too! Would definitely order from here again.

A senior audiophile who has been a fan for many years bought the safe and sond M8s-500 AMP. However, there was an electric current sound when the system speakers was turned on. After many tests,It was finlly determined that it was amp that had a problem. But it had been more 30 days, After contacting them, The quickly sent a new AMP. Great service.

I have purchased several high-end speakers, receivers, amps & subwoofers from Safe & Sound Inc over the past few years since I was bitten by the hi-fi bug. Most of my purchases were audio gear manufactured by Marantz or Martin Logan and were Outlet Items, mostly open box and a couple of Factory Refurbished items, all with factory warranties. I have saved thousands of dollars and never had an issue with any of the gear operationally or cosmetically other than receiving an open box Martin Logan Motion 20I speaker with an inoperative tweeter. I contacted Aaron, the manager and he promptly had Martin Logan drop ship a new tweeter to me directly. I had it in a few days and it took maybe a whole 20 minutes to replace it and voila, sonic bliss. Aaron is honest, responsive and doesn't mess around. I wouldn't buy anywhere else and strongly encourage hi-fi lovers to consider the great deals on their outlet and open box products because it's a great way to save big money.