Terrible experience with my last…
Update: The company is now refusing to refund me the difference until I delete this review. Copy/Paste from email: We aren’t sending you a damn thing until you remove that review. I am now told my extended warranty for my previous purchases are now only 1 year instead of 2 because of this review and to contact bitmain directly for any problems since they won't honor their warranty anymore. Terrible experience with my last purchase. Ordered a E9 Pro 3780MH on October 28. Waited 2 weeks for them to send me a tracking number. Finally received a tracking number after having to ask for it. Tracking number never moved/updated (pretty sure it wasn't valid). Another 2 weeks later I still have to message them to be told oh they lost the package in transit (total bs). Another 3 weeks later I received the wrong E9 pro... They sent the E9 3680MH which again I have to email them about. They first ignored my messages and after 1 week and a half of sending messages, I finally get an answer. The answer was: Oh we we're out of 3780MH. I then messaged again waiting for a reply to get refunded the difference in prices of both miners just to be ignored again. I'm tired of having to be the one to messaging them 3 times in a row just to get an answer.
By Eric C.
Response from Viperatech· Feb 27, 2024
Orders multiple miners from us in the past, uses promo codes on every order (they are only to be used once per customer), then leaves a 1-star review for a $140 difference of a machine variant that wasn't in stock. Find another supplier.




