Great service and support
Great service and support
By William G.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
233 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vipera is a premier source for selective, highly sought-after electronics and cutting edge technology solutions catering to the digital advertising, cryptocurrency, A.I. processing, corporate I.T. and PC gaming industries.
Viperatech (viperatech.com) has 233 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 162 reviews with 5 stars · Clear filters
Great service and support
By William G.
I never had any issues with ordering asics from Viperatech. Deliveries always on point and not a single issue with any of the asics I bought from them. Customer service is quick to respond to any demand via the live chat on their website. I once asked them about some technical questions regarding a new firmware that just got released for an asic I bought couple years ago and they gladly helped me.
By JP
They recently shipped me a 216T miner. I don't usually take the time to write reviews, but everything about the experience was excellent, from beginning to end. Every email was promptly answered by them. They provided a complimentary two-year extended warranty. Please take attention to my request for a Mastercard split payment link. James helped me choose which pool to utilize and which PDU to use. I'll purchase it again.
By Petterson Q.
I purchased six miners from VIPERA. Everything was delivered within the 7-10 days that were promised. They also have excellent customer service; however, because their phones are often busy, use the live chat feature instead. If I have any problems, I can always get in touch with them, and they assist me immediately away via chat.
By Ryan A.
I recently purchased 5 units of the L9 from Vipera, and the entire process was seamless. The fact that they accepted credit cards made the transaction stress-free. Highly recommend Vipera for their professionalism and ease of service!
By Dustin N. O.
Response from Viperatech· Mar 18, 2025
Thank you for your trust and business. Please consult your sales rep or a live chat agent for a $500 return customer promo code.
Viperatech delivers excellence! Fast shipping and outstanding customer support. Highly recommended
By Dustin O. W.
Response from Viperatech· Mar 18, 2025
Thank you for your trust and business. Please consult your sales rep or a live chat agent for a $500 return customer promo code.
First time buy was a success! Product came in as told, and is working as advertised. No complaints so far. The ordering was easy, and the people were easy and helpful throughout the process. They do what they say, and everything worked out perfectly. Currently ordering another product at the moment!
By JH
Response from Viperatech· Feb 27, 2025
Thank you for your trust and business. Please consult your sales rep or a live chat agent for a $500 return customer promo code.
Bonjour à tous, très très bonne expérience avec l'achat de 2 asics s19k pro! Chat en direct réponse très rapide! Livraison avec dhl suivi efficace! Arrivée à date et heure annoncée ! Attention toute fois aux cable d'alimentation qui ne sont pas fournis ! Donc à prévoir da s la commande ! Merci pour cette bonne expérience ! Je reviendrai sans hésiter !
By Yoann H.
Response from Viperatech· Feb 21, 2025
Thank you for your trust and business. Please consult a live chat agent or sales rep for your $500 return customer promo code.