Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
318 reviews
VIOFOSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VIOFO was built on a simple belief: a dash cam should feel like part of the car—not a bulky gadget—and it should stay reliable, delivering clear evidence when it matters most. At a time when the market was filled with bulky designs, unreliable batteries, and poor video quality, we stepped in to solve the problems others ignored. We moved beyond intrusive suction cups to create compact, discreet dash cams that blend seamlessly into your vehicle. We were among the first to introduce supercapacitor-based models, replacing traditional batteries for greater reliability and safety in extreme heat. And by continuously integrating advanced Sony sensors and HDR technology, we ensure drivers capture clear, dependable footage—day or night.
VIOFO (viofo.com) has 318 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
318 approved reviews, newest moderated first
Purchased A229U 3 channel from India website. My car only had USB-A and USB-C port. Was unable to plug in all 3 camera via USB-A port. The support understood the problem and shipped a custom USB-C cable. I really like the video quality.
By P S.
I love my cameras, quality, and material. Hope they last for a lifetime. At first I was having a hard time getting them to work but it was me that couldn’t figure it out. Customer service was so dam helpful, but they are in another country so they will answer during sleeping hours, so you have to be patient but it’s worth it I guarantee it.
By Hector G.
I was excited to see Viofo came out with the OBDII connector for power that also allows for parking monitoring! I placed the order via Viofo website as soon as they released them where, do to demand there was a small wait. I contacted support where Josie was responsive, personable and communicative keeping updated on the status of shipping. Great customer service and another great product from Viofo!
By Steve
I had to contact Viofo for some technical issues I was having wiht a camera. They respond very quickly and were super helpful. A pleasure to do business with a company that backs their products with great support!
By Rick
I bought a Viofo A139 pro dual dash cam back in dec 2023,it's been great,the product itself it's already a 5*. But this review its more about the after sale experience. Fast forward to last week,my camera failed to turn on,power source is fine,so I contacted Viofo directly,in a few emails and precise instructions I was able to update the firmware into the memory card and its solved the problem! Even though the purchase is over 2 years but I still got great support from the team. Thank you!
By CT T.
Excellent service, quickly resolving the issue with no drama, confusion or hoops!
By Matthew Κυπριανός C.
Tuve un problema con mi cámara frontal de mi Viofo T130 a lo cual me solucionaron y me enviaron un remplazo el cual funciona a la perfección
By customer
Contacted them for a part replacement, they responded promptly and shipped the part for free. Great customer service!
By Alyssa L.
