VIOFOReviews of viofo.com

We bought 2 A229Plus models very recently. Fortunately only had one installed cuz that one doesn't work. The phone app won't connect with the dashcam and Viofo Support is non existent. Their mailbox is full so you get undeliverable email messages only when reaching out for support. Then, there's no tech support phone number except in China which I called and the voicemail message in Chinese disconnected, not allowing me to leave a voice message. Have reported this to Paypal who has contacted Viofo for a response, but this company has yet to respond. Next thing, I'm noticing all kinds of new Viofo ads on You Tube. Seriously folks, stay clear of this company. I have a new Viofo installed in my car (paid $385 to have it professionally hardwired) and now, I'll have to remove the camera and get another brand. PayPal will fortunately return our money. We are willing to send the cameras back, provided Viofo sends pre-paid tracked and insured postage labels. These cameras are not fit for purpose and if they are meant to work, Viofo is not interested in offering any kind of tech support to get its phone app connected to its dashcam. An utter disappointment. Beware!!!

Leider hat die Kamera gefehlt im Karton. Keine Einsicht vom Verkäufer. Paket war nicht beschädigt

I bought the VIOFO A229 Pro with 3 cameras, the Bluetooth button, a 512GB Viofo SD card, and the parking surveillance kit 5 months ago (which I still haven’t installed, just like the interior camera). I spent quite a bit of time comparing video quality between several brands on YouTube and reading reviews. It’s the only one that offers a 2K rear camera, which is great because in 1080p it’s hard to read license plates. I recommend buying directly from the VIOFO website rather than from Amazon. In Switzerland, I received my order in about 5 days with free shipping. Their customer service is super responsive; they reply faster than the time it takes me to check my emails. A little anecdote: I had swapped the cables by mistake, and they sent me a replacement very quickly. Embarrassingly, it was my fault, but in the end, I paid for the second one and kept it to give to my father. In Switzerland, I don’t see many people with dashcams, even though Swiss law allows them. From my experience, VIOFO is a very reliable company that I highly recommend!

We bought three A139 cameras and all 3 have had major issues starting from as early as 3 months. Two cameras routinely shut off and come back on over and over again while driving. They also routinely freeze seemingly at random. One camera lost the ability to connect to Wifi and would not record at all. After several weeks of Viofo giving me a hard time, they finally agreed to replace the camera. I sent the camera back at my own expense only to have a replacement that still wouldn't connect to Wifi. it did record though, so I kept it. Fast forward several months and that camera has also failed. I contacted Viofo yet again and this time they made me pay for a replacement AND send my existing camera back at my expense. They promised to send the replacement as soon as they had the payment and tracking number. I did as requested right away. Several days later I contacted them to inquire (again) about the replacement and was sent a tracking number that turned out to be a fake. I contacted Viofo to inquire about the status since the tracking number still shows the package was never even picked up at their warehouse. Now they informed me that they don't have the camera in stock, so they have stolen both my payment and my original camera. They have committed fraud against me and my only recourse is to share my experience with other potential customers to spare them from also being defrauded by Viofo.

Ordered Sunday morning, was delivered the next Saturday. Shipping came from China to UK with tracking Seller responded to my questions Was also the cheapest for a a129 plus on sale, and is the official website. So I would use this website again

I took advantage of their recent Easter Sale and bought the A229 Pro (2ch front & rear) for my wife's car, along with a hardwire kit.. Shipping was very fast, 1st delivery attempt was after only 6 days from ordering (I ordered on a Saturday) so very happy with shipping/delivery speed. The items were well packaged. The products are excellent quality. I am very happy with my overall experience buying direct from the manufacturer. I would buy from Viofo.com in the future and would recommend.