Fair pricing and super easy
Fair pricing and super easy
By Joshua V.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
61 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop homeowners insurance with Universal Direct.
Universal Direct (universaldirect.com) has 61 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
61 approved reviews, newest moderated first
Fair pricing and super easy
By Joshua V.
Jasmyn Williams was very helpfull and explain to me, what everything meant as a first time home owner I felt very confident. Thanks for your professionalism Jasmyn.. is representatives like your self that we need..
By Iris L.
No issues so far.
By Justin W.
GREAT CUSTOMER SERVICE SKILLS
By Laquita J.
I was shopping for the right price and found this service effectively the best for the price
By Ryan
Great service and excellent pricing!
By Eric L.
Jasmyn Williams was very pleasant and helpful. She made my experience shopping for homeowners insurance very stress-free. She went into detail for things that I did not understand, and I really appreciated that. I wish that more representatives were as professional as she was. Thank you, Jasmyn!
By Dannei
The easiest part of buying my new condo was definitely getting the HO6 insurance. My agent Jasmyn Williams is wonderfully responsive. She patiently explained the details I needed for the wind mitigation inspection. She is kind, thorough and respectful of my time. Thank you, Jasmyn.
By Barbara P.