Very pleased
Quick, low rates & good customer service by phone and email.
By Jeanne D.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
61 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop homeowners insurance with Universal Direct.
Universal Direct (universaldirect.com) has 61 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
61 approved reviews, newest moderated first
Quick, low rates & good customer service by phone and email.
By Jeanne D.
The telephone service was excellent.
By Olivia O.
easy to use website, reasonable prices
By Carl A.
My experience was really flawless. The application process is easy and clear.
By JOSE N.
Excellent customer service
By Maximus D.