Universal DirectReviews of universaldirect.com

Just got them and they are a bit hard to contact by phone but otherwise haven't had enough experience with them for a great review

The price was a little more than other companies. But my experience with customer service rep, Jasmyn Williams was awesome! she was so helpful and kind.

I had several questions - customer service was effective, professional, friendly and pro-active. All the agents that served me clearly knew what they were doing and wanted to and did provide top-notch service. Overall communication during the entire process was great. The only downside, and therefore 4 rather than 5 stars, is the online/web application interface - it's pretty good, but a bit confusing and could be better.

Easy to use online quote.