Easy to reach when called
Easy to reach when called
By Brendamarie A.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
61 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop homeowners insurance with Universal Direct.
Universal Direct (universaldirect.com) has 61 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
61 approved reviews, newest moderated first
Easy to reach when called
By Brendamarie A.
Great professional staff! Great insurance for a Great rate!!
By Corius J.
Easy, fast and comprehensive
By Maria P.
Very easy to work with and great rates
By Richard D.
My calls and emails were answered promptly by Matthew Benefield. The rate quoted was very competitive, and I feel comfortable with the coverage.
By Janis
The agent was very informative, thorough, and sensitive to our needs. I would highly recommend at least taking a look.
By Lori W.
Easy and fast
By Amos E.
Fast prompt courteous,great company.5 stars
By dennis S.