Miss Pam needs a raise
Miss Pam needs a raise. She helped me out very well and even gave me her email address to ensure all questions were answered and everything was smooth. Thank you again!
By Richard D.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
61 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop homeowners insurance with Universal Direct.
Universal Direct (universaldirect.com) has 61 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
61 approved reviews, newest moderated first
Miss Pam needs a raise. She helped me out very well and even gave me her email address to ensure all questions were answered and everything was smooth. Thank you again!
By Richard D.
Quick service and pleasant experience
By Cheikh S.
Easy to work with. Online price quote system made it easy.
By Dana N.
My experience is awesome. Customer service is very helpful the answered all my questions. The website easy to maneuver through to create my quote. And as a first time home buyer be made my experience of shopping around for home owner insurance real easy.
By Ms. T.
answered all my questions and very helpful
By William F.
Fast and excellent customer service!
By Jimmy C.
Good services!!!
By Helen N.
Seamless process for renters insurance.
By RL