TherapyNotes, LLCReviews of therapynotes.com

Calls are addressed by a human. There is no long wait. The answers provided are helpful and address my needs. I have not experienced any communication difficulties with those who assist me.

Not only did I have attentive, helpful, patient support, but I feel like I made a friend who went above and beyond! Give Justin a raise already!

The lady that helped me was GREAT, no problems, everything went soooooo smoothely!!!!!

I was unable to login because I changed my password and it wasn't working. Therapy notes assistant was so kind and nice and helped me through the whole thing. He was also very aware of making sure I was who I said I was to protect my data. I loved the experience. Happy with Therapy notes!

Erica was so nice and easy to work with - collaborative and helpful.

I love that there was no waiting in the queue. Someone answered right away, and I really appreciated how nice and helpful the representative was!

The absolute best customer service. Agents are always patient, knowledgeable, and when necessary, persistent! I'm not good at the administrative end of my practice and am technologically impaired, and they are always willing and able to help me with patience and positivity. Please don't ever think about letting AI take over this service.

TherapyNotes staff is available and willing to help in any situation. You normally wait under 2 minutes to talk to the person you need to speak to. They have answered so many questions for me and never made me feel inferior for not knowing how to do something.