One of the best customer supprt I had…
One of the best customer supprt I had to contact with. Listened to my issue, helped me with a solution. No questions asked. Love it!
By Денис Я.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
564 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SVAKOM UNITED STATES INC. is a manufacturing company which design, research, manufacture and market premium adult toys.
SVAKOM UNITED STATES INC. (svakom.net) has 564 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
564 approved reviews, newest moderated first
One of the best customer supprt I had to contact with. Listened to my issue, helped me with a solution. No questions asked. Love it!
By Денис Я.
The product that I received when I first bought could not charge, so I email them and ask. They quickly send me a new product and the new one worked. Great customer service 🥹🥹
By Carmen
The product I purchased malfunctioned within the warranty time, and when I contacted Svakoms customer support they were quick to respond and send out a replacement. Amazing customer service and very efficient.
By kokoro
Savkom customer service is stellar. Reached out to them with an issue with a toy expecting to get the run around. Nope got a reach around and had a replacement sent to me in a very timely manner. Thank you Savkom
By Dirk
Much better than having to go to our local sex shop where the price is much higher and the new manager is rude and unprofessional. The shipping was fast, price was right and product is amazing as always! 🙏🏻
By Shannon
Their products have a very nice quality fit and finish from the packaging to the product details itself. Their customer service department is very helpful and attune to making sure their customers are happy. Highly recommended.
By David D.
Prompt warranty service, no hassle, quick turnaround, great product.
By Robin R.
Fast Delivery and Service
By Paul G.