Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
388 reviews
Sun Valley SaunasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
388 approved reviews, newest moderated first
The sauna was delivered on time, in good condition. It assembled quickly, and everything worked. We are enjoying our new sauna.
By Ken N.
Response from Sun Valley Saunas· Jan 17, 2024
Thanks so much, Ken! Glad you're loving your sauna!
Really enjoying my sauna. Exactly as advertised.
By Dan
Response from Sun Valley Saunas· Jan 17, 2024
Thanks Dan!
Love the sauna!!! Easy to assemble with 2 people And GREAT customer service!!!!
By Andrea
Response from Sun Valley Saunas· Jan 15, 2024
Thanks so much, Andrea!
Very easy to put together responsive customer service.
By Nathan N.
Response from Sun Valley Saunas· Jan 10, 2024
Thanks, Nathan!
My order got lost but once I called they quickly responded and go the heater to me very very close to the original promise. Great customer support!
By Jim
Response from Sun Valley Saunas· Jan 10, 2024
Thanks so much, Jim! Greatly appreciate your understanding.
Very nice product. Great communication and delivery. Very pleased, and happy I made this purchase.
By Islene R.
Response from Sun Valley Saunas· Jan 3, 2024
Thank you, Islene!
great communication and follow up servcie.
By Keith N.
Response from Sun Valley Saunas· Jan 2, 2024
Thanks, Keith!
Great quality and was easy to assemble.
By customer
Response from Sun Valley Saunas· Dec 28, 2023
Thanks so much, Kevin!
