Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
286 reviews
Stair WarehouseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Quality!Your steps and railing system should fit the rest of your home aesthetically and safely. We provide the finest stair components to create a stunning, sturdy stair banister. These include Iron Balusters, Stainless Railing, Wood Handrail, Newel Posts, and Wood Balusters.Our wood stair parts are manufactured with the best furniture grade hardwoods using only the best construction methods available. Our stainless stair railing parts are made from 304 grade and 316-grade stainless steel that offers long-lasting finishes and adds extra strength and durability.Wide Variety:We offer an extensive selection of stair components. Most of our stair parts are manufactured right here in the USA. From Handrail, Newel Posts, Box Newel Posts, Iron Balusters/Spindles to Treads and Starter Steps, and more.We have a full line of Modern Stair Railing Parts made of Stainless Steel if you want a modern rail system inside or outside your home or business. We have a NEW Stainless Lighted LED Railing System. We have recently added a new line of Modern Horizontal Railing that goes best with our Contemporary Wood Newel and Modern Wood Handrail.
Stair Warehouse (stairwarehouse.com) has 286 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
286 approved reviews, newest moderated first
Fast efficient good quality
By Brian B.
Response from Stair Warehouse· Sep 29, 2026
Thank you for the great review, Brian! We truly appreciate your feedback and are glad you were happy with the fast, efficient service and quality of your order. We appreciate your business! Please feel free to call or text me anytime. ~ Shawn 832-797-8219
Customer service and shipping speed 5 star!
By Ray H.
Response from Stair Warehouse· Sep 28, 2026
Thank you so much for the 5-star review, Ray! We truly appreciate your kind words about our customer service and shipping speed. We’re glad we could provide a great experience and look forward to serving you again! Call or text anytime! ~ Shawn 832-797-8219
Quality products. Easy online ordering, Fast turnaround delivery
By christopher R.
Response from Stair Warehouse· Sep 28, 2026
Thank you so much for the 5-star review, Christopher! We truly appreciate your kind words about our product quality, easy online ordering, and fast turnaround. It means a lot to our team, and we’re grateful for your business! Thanks again, Shawn Stair Warehouse Call or text anytime 832-797-8219
Fast friendly service
By Max M.
Response from Stair Warehouse· Sep 25, 2026
Thank you, Max, for the 5-star review! We really appreciate your business and are glad to hear you had a great experience with our customer service. Please feel free to call or text, anytime. - Shawn 832-797-8219
Everything was smooth and easy. All of the parts came when they were supposed to and they are well made. I worried about installing them myself, but it was easier than I thought with the information provided. Thanks for helping upgrade and modernize the look of our stairs!
By Perry H.
Response from Stair Warehouse· Sep 21, 2026
Hey Perry: Thank you so much for your wonderful 5-star review! We’re thrilled to hear that everything went smoothly and that your parts arrived on time and met your expectations. It’s especially great to hear that the installation was easier than you expected with the information we provided. We’re so glad we could help you upgrade and modernize the look of your stairs. We truly appreciate your business and your kind words! Please call or text anytime - Shawn 832-797-8219
great product great pricing
By Osman K.
Response from Stair Warehouse· Sep 21, 2026
Thank you so much for the great review, Osman! We’re glad you’re happy with the product and pricing. We truly appreciate your business and your support! — Shawn please call or text anytime @ 832-797-8219
Exactly what I needed. Easy online ordering and fast delivery.
By Danny P.
Response from Stair Warehouse· Sep 21, 2026
Thank you so much for the great review, Danny! We’re thrilled to hear that you found our online ordering easy and that your order arrived quickly. We truly appreciate your business and your support! — Shawn Please feel free to call or text anytime @ 832-797-8219
Materials came quickly and exactly what was ordered. Best price I could find online as well!
By D C.
Response from Stair Warehouse· Sep 21, 2026
Thank you so much for the great review! We’re glad to hear your materials arrived quickly and exactly as ordered. We also really appreciate you choosing us for the best price you found online. Thanks again for your business and support! — Shawn "call or text anytime" 832-797-8219
