Shipping took entirely too long
Shipping took entirely too long, especially given there was a significant charge for shipping. Also, when I went to contact customer service the "info@stairwarehouse" bounced back as undeliverable.
By Cara P.
Response from Stair Warehouse· May 13, 2026
Hey Cara: We have gone ahead and refunded your order, and we would also like to offer you free shipping on your next order. Thank you for your feedback, and please feel free to call me if we can send you any complimentary samples. Thanks ~ Shawn 832-797-8219



