Fast delivery and good pricing!
Fast delivery and good pricing! I am very happy with my purchase and will be buying from this company again.
By Elizabeth H.
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
286 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Quality!Your steps and railing system should fit the rest of your home aesthetically and safely. We provide the finest stair components to create a stunning, sturdy stair banister. These include Iron Balusters, Stainless Railing, Wood Handrail, Newel Posts, and Wood Balusters.Our wood stair parts are manufactured with the best furniture grade hardwoods using only the best construction methods available. Our stainless stair railing parts are made from 304 grade and 316-grade stainless steel that offers long-lasting finishes and adds extra strength and durability.Wide Variety:We offer an extensive selection of stair components. Most of our stair parts are manufactured right here in the USA. From Handrail, Newel Posts, Box Newel Posts, Iron Balusters/Spindles to Treads and Starter Steps, and more.We have a full line of Modern Stair Railing Parts made of Stainless Steel if you want a modern rail system inside or outside your home or business. We have a NEW Stainless Lighted LED Railing System. We have recently added a new line of Modern Horizontal Railing that goes best with our Contemporary Wood Newel and Modern Wood Handrail.
Stair Warehouse (stairwarehouse.com) has 286 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
286 approved reviews, newest moderated first
Fast delivery and good pricing! I am very happy with my purchase and will be buying from this company again.
By Elizabeth H.
Ease of ordering
By Chris F.
Response from Stair Warehouse· Oct 23, 2026
Thank you for your kind review, Chris! We’re glad you found our ordering process easy and convenient. We appreciate your business and thank you for your support. Call or text anytime ~ Shawn 832-797-8219
Stair rail came in a timely manner! Works perfect for my safety going down step into my garage.
By Cathy K.
Response from Stair Warehouse· Oct 23, 2026
Thank you so much for your kind review, Cathy! We’re happy to hear your stair rail arrived promptly and is working perfectly to help keep you safe. We truly appreciate your business. Please feel free to call or text me anytime. ~ Shawn 832-797-8219
Quick shipping and easy ordering
By Michele M.
Response from Stair Warehouse· Oct 23, 2026
Thank you for your great review, Michele! We’re glad you found our ordering process easy and that your order arrived quickly. We truly appreciate your business! Please call or text anytime at 832-797-8219 ~ Shawn
Easy to order, support from professional staff, quality products.
By Betsy K.
Response from Stair Warehouse· Oct 22, 2026
Thank you so much for your kind review, Betsy! We’re glad you found our ordering process easy and our team helpful and professional. We appreciate your business very much. Please feel free to call or text anytime. ~ Shawn 832-797-8219
Fast delivery. The hand rail only had one small dent. That will go on the underside. Otherwise the handrail looks great was packed well, arrived on time. That hand rail is seemed well without finger joints making the rail look like one piece after applying finish.
By Gary S.
Response from Stair Warehouse· Oct 22, 2026
Thank you so much for your review, Gary! We’re glad your handrail arrived quickly, was well packaged, and met your expectations. We appreciate you highlighting the quality of the solid-looking finish without visible finger joints. Thanks again and feel free to call or text anytime at 832-797-8219 Best regards, Shawn
Fast delivery and product quality is great
By Valentine S.
Response from Stair Warehouse· Oct 21, 2026
Thank you for your great review, Valentine! We’re glad to hear you were happy with our fast delivery and product quality. We truly appreciate your business and hope to serve you again in the future! Please feel free to call or text anytime. ~ Shawn Stair Warehouse 832-797-8219
As you might be aware, 2 of the items arrived broken and there is another piece that is slightly cracked by the same area as the other two. (You can see a deeper line across). I called Estrella and she took care of the 2 damaged items right away. What surprised me the most is that these items were not sanded on the edges, none of them. A few years back I was able to buy them at Home Depot for $10.00 each and they were well sanded but bec. They don’t carry it anymore, I had to reach out to you. Thank you for allowing me to share this information
By Nelson H.
Response from Stair Warehouse· Oct 22, 2026
Thank you for your review, Nelson! We truly appreciate your feedback and are glad we could make things right. Enjoy your day, and please feel free to call or text me anytime at 832-797-8219. Thanks again! ~ Shawn