Sunday, November 8, 2026 · Customer reviews of US businesses
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327 reviews
Spring Hill NurseriesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Distinctive plants. Since 1849.Make room for a beautiful garden.A border full of color. A quiet, leafy corner. A rose that makes you stop on your way inside. Find plants that turn the space around your home into somewhere you want to spend time.Discover new plantsShop best sellersBegin with your spaceWhat does your garden need?Start with the light, the setting and the feeling you want to create. Then choose plants that belong there.A sunny borderBuild layers of bloom and texture.Sun perennials →A shaded cornerExplore foliage and flowers for less sunny spaces.Shade perennials →A little more privacyGive your garden a living backdrop.Evergreens →Explore the collectionColor. Texture. A sense of place.Spring Hill offers perennial plants, roses, clematis, shrubs, trees and flower bulbs for gardens with a point of view. For the love of rosesExplore climbing, shrub and hybrid tea roses for flowers that take center stage.Shop roses A border that evolvesCombine flowering perennials and foliage plants for a garden with changing seasonal interest.Shop perennials Let the garden climbBring flowers to a trellis, arbor or fence with clematis in a range of forms and colors.Shop clematis Structure for the sceneFrame the garden with flowering shrubs, trees and evergreens selected for your space.Shop shrubsFlower bulbs · Trees · Garden suppliesA closer lookFind your kind of rose.An arbor covered in climbing roses creates a different garden moment from a hybrid tea grown for cutting. Explore the forms, colors and habits that fit the way you want to garden.Our rose resources explain the differences between types and help you compare sizing and grading before choosing a plant.Climbing roses · Hybrid tea roses · Shrub rosesExplore rose types / Understand rose sizesBehind the plantsA long history. A curious eye.Spring Hill began as a small Ohio nursery in 1849. Today, that history continues through a search for distinctive plants and a practical interest in how they perform in the garden.Ou
Spring Hill Nurseries (springhillnursery.com) has 327 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
327 approved reviews, newest moderated first
Mixed bag experience over several years of ordering ranging from ok to poor. Customer service calls go overseas and I have had a lot of trouble getting agents to understand simple inquiries. Plants that are sometimes grafted, such as roses and fruit trees should say on each listing which method of propagation was used, but, sadly, they do not.
By OverTheWaves
I ordered a crêpe myrtle tree that arrived in the spring, planted it right away and it’s still not producing any leaves so, emailed them with a picture of the dead tree and the order number and still have not heard back after a couple days, so therefore, I called long distance and they could not provide with the same plant so they gave me choice of, company credit to order again in the spring or to order something else. I did order something else, but they made me pay for shipping and would not budge on the shipping. Terrible customer, service just terrible!
By GAB
Bought 2 supposed 1-2 foot Arborvitae -they were 9 inch a little more than seedlings-- went to local nursery got much better value Expect disappointment if you order from them
By Smiler R. G.
I ordered 2 clematis early April. It's May 9th and yesterday I called to cancel the entire order. Received an email indicating that part of my order would not be shipped until fall. This is unacceptable. You can email and they won't respond. Now it's a day after and now I find out, part of my order shipped when I called a day before to cancel. Their customer service sucks. They have these foreign people working their customer service and they don't understand a damn thing.
By Peggy
I have been ordering from Spring Hill for years, the quality has always been fairly good for the price. My last order was for 2 Rose plants, white rose and a coral rose. the coral was a internet special same with the white rose bush. The coral rose arrived and it was the size of twig! no bigger than 6 inches and had one sad little leaf hanging on it. I did contact customer care and explained that I was not happy with the quality of the coral rose bush, they did replace it at no charge. The 2nd one arrived and it was even smaller and just as sad looking as the first. 2 plants put together still did not equal half a plant, it will take at least 3 growing seasons to get these rose bushes to fill out. disappointed...
By Lisa M.
I recently purchased (4) plants. They finally arrived: (2) in fantastic shape; (1) in decent shape and (1) almost dead, barely more than a twig with brown leaves. I did send photos of the plants to customer service to let them know they have a serious quality control issue. Can't say whether they care since I didn't get a response. I planted all, but I expect that one will not make it.
By June R.
I ordered 2 hibiscus plants last year. 1 of them was completely dead when I got it. I planted it anyway, but it never did anything. The other one grew great, but did not winter over. This year I ordered products nd they sent me a totally different bush from what I had ordered. I have tried to call numerous times and email the company several times. Nobody is available to answer my calls and no response to me email. What a terrible business. I want replacement of the 2 hibiscus plants or my money back.
By Cynthia
Terrible communication. Ordered $166 of clematis in January for Feb delivery. No notice of backorder or delay. Emailed in March, said they would ship in a few weeks! It’s 4/25 and no order, called a said all were cancelled except one. No communication at all! I asked for refund. Very sad they don’t communicate with customers.
By Angie P.
