Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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327 reviews
Spring Hill NurseriesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Distinctive plants. Since 1849.Make room for a beautiful garden.A border full of color. A quiet, leafy corner. A rose that makes you stop on your way inside. Find plants that turn the space around your home into somewhere you want to spend time.Discover new plantsShop best sellersBegin with your spaceWhat does your garden need?Start with the light, the setting and the feeling you want to create. Then choose plants that belong there.A sunny borderBuild layers of bloom and texture.Sun perennials →A shaded cornerExplore foliage and flowers for less sunny spaces.Shade perennials →A little more privacyGive your garden a living backdrop.Evergreens →Explore the collectionColor. Texture. A sense of place.Spring Hill offers perennial plants, roses, clematis, shrubs, trees and flower bulbs for gardens with a point of view. For the love of rosesExplore climbing, shrub and hybrid tea roses for flowers that take center stage.Shop roses A border that evolvesCombine flowering perennials and foliage plants for a garden with changing seasonal interest.Shop perennials Let the garden climbBring flowers to a trellis, arbor or fence with clematis in a range of forms and colors.Shop clematis Structure for the sceneFrame the garden with flowering shrubs, trees and evergreens selected for your space.Shop shrubsFlower bulbs · Trees · Garden suppliesA closer lookFind your kind of rose.An arbor covered in climbing roses creates a different garden moment from a hybrid tea grown for cutting. Explore the forms, colors and habits that fit the way you want to garden.Our rose resources explain the differences between types and help you compare sizing and grading before choosing a plant.Climbing roses · Hybrid tea roses · Shrub rosesExplore rose types / Understand rose sizesBehind the plantsA long history. A curious eye.Spring Hill began as a small Ohio nursery in 1849. Today, that history continues through a search for distinctive plants and a practical interest in how they perform in the garden.Ou
Spring Hill Nurseries (springhillnursery.com) has 327 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
327 approved reviews, newest moderated first
Two plants that came in did not make it last summer. Called in January to order new plants and told the system could not do it at this time. Please call back in Feb. Called in Feb. and same information about the system. Please call back in March - In March they cannot process the order because of the system.
By kelly J.
There plants are okay when arrive - if they arrive. I have regularly had plants get delayed and delayed and then eventually canceled. There discount codes never work and when you reach out to them for help, they just say "sorry I guess that code doesn't work" without any solution. Don't waste your time with this company.
By Margaret B.
Terrible service never purchase any thing from Spring Hill Nurseries,
By zhao W.
My plants were shipped late. Two out of three of them were dead on arrival and the other was tiny. Their customer service number says that their server is down and they don't know when they will be able to help me. AVOID THIS COMPANY AT ALL COSTS
By Richmond
Horrible online nursery! Do NOT buy from them if you want them to take your money and not deliver anything. Horrible communication, bought a plant from them and was given a shipping date only to have it come and go with NO communication as to why it was not shipped. Emailed them and was given another date that came and WENT. Again NO communication. It is now too late to plant, so I Emailed again demanding my money back and cancel the order. Was given some lie that they are updating their system and I would have to wait for a few days. I'm not sure this nursery exists even. I told them I should charge them interest for taking my money with no intention of shipping me anything. BIG SCAM HERE. I see I'm not the only one this has happened to. I will be filing a complaint with the better business bureau and looking at having my bank charge back what I paid. I doubt they will refund me. Stick to local nurseries or more reputable online nurseries. I have a feeling this company is connected with brecks bulbs. Very scammy!
By Kristi D.
Horrible customer service- placed an order two months ago- rec'd some of the items- reached out via email to query estimated shipping of remainder- no reply, tried calling, calls did not go through, finally reached customer service via chat today only to discover the remainder of items were being prepared for shipping (after I told her our ground was frozen and the plants would be of no use now!)- asked for a refund and was told I would have to get in touch with them when plants arrived for that...that will be my sixth time reaching out. Horrible company policies- horrible communication- horrible all around.
By debh
not happy with delivery times even when asked to rush they moved back their delivery date by 2 weeks It is clear they do not have the inventory in stock thats why the delay in shipping Amazon would have been 3 days unclear yet who has the better looking plant
By Kenneth L R.
Purchased 4 clematis: one backorder until fall; 3 sent and in transit 12 days. Sent pictures of dead plants and no response. They say they guarantee plants for life ... until they are no longer alive!! Won't be buying from them ever again, and wonder if I'll ever get my one backorder plant!
By Lynn W.
