Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Billing was a pain to switch between EAP and normal insurance, and I had to create separate logins for my minor children rather than managing them both under one account. Their therapist was good and worked with us for over a year.
By Brandy
Response from SonderMind· Aug 3, 2026
Hi Brandy, thank you for taking the time to leave your honest feedback. We appreciate it!
She has been giving me sound advice which has been helping me a lot since I started the sessions
By Theresa
Response from SonderMind· Aug 3, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I finally found a helpful therapist who gets me
By Hannah
Response from SonderMind· Aug 3, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Tarsha has helped so much! I truly appreciate her thoughtful approach and candidness about this work being tough at times but worth it. I have nad a real breakthrough after two months and feel like I'm starting to really feel things again after being somewhat numb for a long time. Highly recommend!
By Craig
Response from SonderMind· Aug 3, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Trust, respect and encouragement
By Tom L.
Response from SonderMind· Aug 3, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The company adheres to professional standards and does very well with communication. My therapist is direct but demonstrates compassion and gives great advice. My only gripe is the video call audio digress not work so we spend the initial 5 to 10 minutes trying to figure that out before moving on to a different solution. We've checked settings on both our devices and everything checks out, but we still can't manage to get the issue resolved. Otherwise, I'm glad I found Sonder mind and Dr. Tran.
By Edgar
Response from SonderMind· Aug 3, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
She was great she listened and was very nice to me to
By Antonio
Response from SonderMind· Jul 24, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Dr Rosen is great
By Fred S.
Response from SonderMind· Jul 24, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
