Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
She listen and helps me to get on the right track with my meds
By Sherry
Response from SonderMind· Aug 3, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Dr. York listens deeply and offers constructive exercises to instill a more attentive engagement with one's daily mental health...
By Nehje
Response from SonderMind· Aug 3, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I get good suggestions when we meet. They are practical and are things that are easy to remember.
By Toni
Response from SonderMind· Aug 3, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I have been cancelled on 3 times 2 without any explanation and one because he was out of town and when I messaged him, John De La Fuente, he didn't respond, now I have schedule a 4th time and I am not doing well because of it, this is not helping
By Marco S.
Response from SonderMind· Aug 3, 2026
Hi there, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please contact us at 844-THERAPY. We would love the opportunity to discuss and resolve your issue.
Easy to communicate.
By Maurilio T.
Response from SonderMind· Aug 3, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I have a very good NP he is a very good listener he truly tries to understand my concerns and he has been great with the medications that seems to help me as well
By twanda P.
Response from SonderMind· Aug 3, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My counselor just really listens to me and I always feel better when the session comes to an end. I also value her opinions.
By Manning
Response from SonderMind· Aug 3, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Horrible experience every time.
By ZACERY
Response from SonderMind· Aug 3, 2026
Hi there, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please contact us at 844-THERAPY. We would love the opportunity to discuss and resolve your issue.
