Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
I was very comfortable in sharing about my situations and opening up..
By ROSE S.
Response from SonderMind· Sep 8, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I feel that Shannon really listens and validates me. She's compassionate and helps guide me by asking the right questions to get me there on my own. The biggest factor for me so far is that she's trustworthy.
By Bev
Response from SonderMind· Sep 8, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Chioma is awesome
By Jason
Response from SonderMind· Sep 8, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Very easy to use therapist is awesome
By Matthew
Response from SonderMind· Sep 8, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I like that the provider reminds me of commitments I made and guides me to follow through. I like that the provider sees things in a more positive light than I do and this has helped me to stop and reassure my feelings about certain emotions.
By Anonymous
Response from SonderMind· Sep 8, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I absolutely love my therapist! Jamie is so personable, which is important, but her skills as a therapist are what really impress me. She always has positive words of support, great ideas, things for me to think about, and suggestions for things I can do to better cope with life. I couldn't ask for a better therapist. This review platform asks for a specific date, but I have been seeing my therapist since November 2025.
By Beverly S.
Response from SonderMind· Sep 8, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Great service - great doctors - easy to use.
By Nick
Response from SonderMind· Sep 8, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The quality of attention to hear and understand my experiences in a positive but neutral way. Very respectful advice and Hahhah’s tender way of speaking that helps me respond with clarity. Thank you very much.
By Elaine
Response from SonderMind· Sep 8, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
