SonderMindReviews of sondermind.com

Dr Deena is very professional and patient. She is easy to talk to.

Donna, my therapist is very attentive my needs and concerns. She is the best!!

I am having issues with billing. I have emailed to try to straighten out and no response. My therapist is great but if I keep having issues with billing I will not be able to afford.

I love my time with Debbie I feel heard and she gives me some very useful tools to work through my sleep issues

It's cause I have a wonderful woman as a therapist she get down to the point I love her. You couldn't give me no else she's made for me.

Edit: I got a canned reply to this review in 30 minutes. But I haven't heard from my support ticket in 8 days. Original: Was quoted $100 for my visit, was charged $167. Bait & Switch. If you cannot tell me how much my visit is going to be before the visit then don't give me an estimate that's 67% lower than the actual cost. It's 2025 and you should be able to tell me before my appointment what the cost is going to be... or don't estimate it significantly lower just to try and get me in the door. Support ticket entered without a response, but I got a billing notice! Any charges made to my card will be disputed and reversed without contact from Sondermind. I will not pay anymore than the $100 I was told in the app this was going to be.

I could not sign in to my meeting with my therapist. I tried several times but could never sign in. After about an hour I was able to login but that was after my appointment.

I have found the platform to be easy to use and a great tool. My therapist has been a great help in my journey.