Janona
Very patient
By Janona
Response from SonderMind· Sep 14, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Very patient
By Janona
Response from SonderMind· Sep 14, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist Jason Shaw is a very kind, patient, and relatable gentleman involved in his church, school, and community. One of the things I learned from him is that: “Everyone plays a character with you as the narrative, but what kind of character do you want to play in their lives?” This helped me realize what relationships are within my circle and decipher who’s good or bad for my well-being.
By ABE
Response from SonderMind· Sep 14, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Marissa is insightful, a good listener and made helpful suggestions.
By PAULA
Response from SonderMind· Sep 14, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Brian is a wonderful listener and always has constructive positive resolutions to help with life skills. I always feel better after a session concludes
By Henry
Response from SonderMind· Sep 14, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Haley is great
By Donna
Response from SonderMind· Sep 14, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
good interaction
By Kaapana
Response from SonderMind· Sep 14, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My consultant is very alert In my communications with her she applies treatment and possible resolution.
By Michael
Response from SonderMind· Sep 14, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
They want 5 million things from you and just when you think you're done, they send you more. It became super annoying and I was charged a $100 despite canceling my appointment more than 24 hours ahead of time.
By J D.
Response from SonderMind· Sep 10, 2026
We appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. We would love the opportunity to discuss and resolve your issue. Please keep an eye out for an email from TrustPilot requesting your information so that we may investigate this further.