Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
I really love how she listens and gives relatable analogies and incorporates various coping various techniques to deal with challenges.
By Daniel H.
Response from SonderMind· Nov 18, 2025
Hi Daniel, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Very happy with my counselor.
By Corinne L.
Response from SonderMind· Nov 18, 2025
Hi Corinne, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Dontae is awesome! I look forward to our sessions. He is a very good listener, he remembers small details from many sessions ago and brings them back to make them relevant to a current discussion. He gives me the confidence to express myself in difficult to deal with situations. I really appreciate working with him.
By NICHOLAS A.
Response from SonderMind· Nov 18, 2025
Hi Nicholas, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Vivian is patient and is helping me to navigate through difficult emotions.
By Tabitha J.
Response from SonderMind· Nov 18, 2025
Hi Tabitha, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I'm not sure its doing any good
By Kevin O.
Response from SonderMind· Nov 18, 2025
Hi Kevin, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Makes me comfortable to open up on my feelings. And what I'm thinking.
By Pamela H.
Response from SonderMind· Nov 18, 2025
Hi Pamela, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Dr Susan Lloyd Merrick is an amazing therapist. She is caring, talks with me not at me, and most professional. Dr Lloyd Merrick has the ability to make me fully trust her . Her advice and suggestions are so helpful to me . She listens to me and will give her comments and suggestions. She has taught me to find joy in every day life.
By June L.
Response from SonderMind· Nov 18, 2025
Hi June, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Awesome experience. Dr. Char was very attentive.
By John B.
Response from SonderMind· Nov 18, 2025
Hi John, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
