Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
My provider is excellent at listening and helping me to navigate the turmoil in my mind and heart. She doesn’t judge but also is able to help me listen to think more outside of the confines of what I’m used to
By David E.
Response from SonderMind· Dec 3, 2025
Hi David, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I've been with Angela for a few years now and she is amazing! I literally couldn't ask for a better therapist. Don't hesitate to book an appointment with her. You won't regret it.
By Christina J.
Response from SonderMind· Dec 3, 2025
Hi Christina, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I enjoy my sessions with Edith. She’s a good listener and makes great suggestions when needed.
By Molley
Response from SonderMind· Dec 3, 2025
Hi Molley, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Kind, considerate, caring counselor
By Delaine P.
Response from SonderMind· Nov 26, 2025
Hi Delaine, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I don’t know how SonderMind does it, but I was matched with a therapist who truly understands me and is genuinely engaged in what I say.
By Alexandra W.
Response from SonderMind· Nov 26, 2025
Hi Alexandra, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I had an appointment scheduled and the therapist was a no show I waited for 30 minutes and I desperately needed this appointment and waited days for it. I could have found another person to help me. This company was a joke Stephanie Harvey did not respond to messages and did not attend scheduled appointment
By LaDonna J.
Response from SonderMind· Nov 26, 2025
Hi LaDonna, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Dr. Jorge Ibarra is very calm and professional. He makes it easy to talk to about any problems I may have and always has a method or solution to help me solve them.
By Irving R.
Response from SonderMind· Nov 26, 2025
Hi Irving, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Finding healing and insight
By Kimberly B.
Response from SonderMind· Nov 26, 2025
Hi Kimberly, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
