Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Dr. Mallo "gets" me. He is absolutely what I needed.
By Merrilyn Astin T.
Response from SonderMind· Dec 3, 2025
Hi Merrilyn, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I trust my therapist with my whole life. She has made everything feel so comfortable to talk about. I’m usually not one to be okay with talking about how I feel or really expanding on anything but she makes it so easy.
By Emily C.
Response from SonderMind· Dec 3, 2025
Hi Emily, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Completely satisfied with my therapist. Completely dissatisfied with their billing and communication.
By Bryan F.
Response from SonderMind· Dec 3, 2025
Hi Bryan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience with your therapist! If you have something you would like to address with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Always happy and excited for my session.
By PHD
Response from SonderMind· Dec 3, 2025
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I have the best therapist. I would never change therapy providers again.
By KC
Response from SonderMind· Dec 3, 2025
Hi KC, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I have an awesome therapist. The manner in which she counsels me is very meaningful and helpful. Her knowledge and professionalism is paramount. She talks with you and never judges you.
By Karl W.
Response from SonderMind· Dec 3, 2025
Hi Karl, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Great thus far and my therapist is very attentive and provides feedback as needed,
By sprut69
Response from SonderMind· Dec 3, 2025
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
He gave me good feedback on how to handle situations better and we had a great session.
By David M.
Response from SonderMind· Dec 3, 2025
Hi David, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
