Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
END OF YEAR,Mrs Barnes is always. Very professional. I look forward to My next appointment.
By Gregory M.
Response from SonderMind· Jan 5, 2026
Hi Gregory, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I have been having an exstreamly hard time talking to people,however my therapist dose not tell me everything is going to be alright but asks what's going on and talks to me about it where I get to say my problem as an important subject that might have a meaning. It's nice not having someone trying to give me an answer. She understands my position on if I could just be ok I would be.
By Joshua M.
Response from SonderMind· Jan 5, 2026
Hi Joshua, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I share joint custody with my ex and he started counseling without my agreement. He was seen by a counselor with out my consent and when I tried to get information the counselors was rude, dismissive and threatened to document I was refusing medical care, when I was not informed about any appointments until they were already over. I contacted company multiple times and they refused to help.
By customer
Response from SonderMind· Jan 5, 2026
Hi, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
I strongly encourage you to contact the Portland VAMC Community Care department---obviously, AFTER you cross them off their 'potential employers' list. I suggest you refer both their care and future employment to another party to protect your platform from future liability. Nebraska DHHS Complaint No. 20253057 To Sondermind: I would love the opportunity to stop receiving communications from you guys. My account has been deactivated since December BY ME. Get over yourselves.
By Donovan Lee Graham, U.S A.
Response from SonderMind· Jan 5, 2026
Hi Donovan, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Relates well with me, listens well and answers my questions
By Jimmie Mccollum J.
Response from SonderMind· Jan 5, 2026
Hi Jimmie, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Mary is very calm and patient with me. She is helping me feel so much better with my self.
By Phyllis T.
Response from SonderMind· Jan 5, 2026
Hi Phyllis, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Lisa understands our situation and need. She has helped develop a clear path to where we need to go.
By Matthew
Response from SonderMind· Jan 5, 2026
Hi Matthew, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Kimberly has been a godsend. She is incredibly caring, compassionate, understanding and wise. She provides constructive guidance and asks questions that help me objectively evaluate circumstances while recognizing that my emotions are warning signs/alerts that there is something I need to work through.
By Tammy C.
Response from SonderMind· Jan 5, 2026
Hi Tammy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
