Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Communicating my feelings and being guided through them
By Sabrena
Response from SonderMind· Jan 9, 2026
Hi Sabrena, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I have a very caring and attentive therapist who listens well, poses important and intersting questions and offers good ideas and advice.
By customer
Response from SonderMind· Jan 9, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I love my therapist she’s understanding & patient.
By Yasmin
Response from SonderMind· Jan 9, 2026
Hi Yasmin, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
As I continue my journey, I feel that my therapist is actually listening to me and helping me push through the issues of the day.
By Carl H.
Response from SonderMind· Jan 9, 2026
Hi Carl, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I was not able to check in and now I am being charged $85!
By Debbie
Response from SonderMind· Jan 9, 2026
Hi Debbie, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Jennifer has been an incredibly helpful and reliable source of insight, perspective, and encouragement on returning to therapy. I've been on a healing journey and working on myself for quite some time, but after a 6 year break from actually going to therapy, Jennifer has given me many helpful insights and tools to healthily interact with my current life in the span of less than 6 months. Her help has been instantly valuable, and I'm sure will continue to be.
By Jacob
Response from SonderMind· Jan 9, 2026
Hi Jacob, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Mr. Kline has made every effort to try to get me the medication I need.
By Abdiel Q.
Response from SonderMind· Jan 9, 2026
Hi Abdiel, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Erica always listens patiently and considers her words before offering advice or suggestions.
By LaRose
Response from SonderMind· Jan 9, 2026
Hi LaRose, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
