Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Tina is thoughtful, insightful and has a great way of being very direct in a way that is compassionate.
By CB
Response from SonderMind· Jan 19, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist is awesome and using the app is easy to use.
By Allison M.
Response from SonderMind· Jan 19, 2026
Hi Allison, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I’m an introvert. I already don’t like talking to people. When I’m talking to someone I fill the air with chatter (noise) because I’m uncomfortable. I don’t know what I’m supposed to say or do.
By Susan M.
Response from SonderMind· Jan 19, 2026
Hi Susan, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Denise is a lifesaver! She has helped me tackle big emotions in my life. Enabling me to help and care for myself so i can continue my mission to do the same for others!
By Alex W.
Response from SonderMind· Jan 19, 2026
Hi Alex, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Really enjoying working with my therapist. seems to be a good match. Virtual format is exceeding my expectations. Using the app on my phone to schedule and reschedule sessions is easy and convenient.
By Allan H.
Response from SonderMind· Jan 19, 2026
Hi Allan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
We appeared to be moving forward.
By Karen
Response from SonderMind· Jan 9, 2026
Hi Karen, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My counselor Kim is amazing and has helped me tremendously
By Rebecca
Response from SonderMind· Jan 9, 2026
Hi Rebecca, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The fact took the time to understand my issue with an open and listening ear.
By Michael M.
Response from SonderMind· Jan 9, 2026
Hi Michael, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
