Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Talk's like a person.Also good at her craft.
By Daniel W.
Response from SonderMind· Feb 6, 2026
Hi Daniel, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Counselor is great for giving practical advice on how to deal with my addiction problems and how to behaviorally deal with things that would make drinking easier. I would like to delve meore into why I drink from my past and understand the deeper family issues and dynamics that lead to my alcoholism.
By Joel P.
Response from SonderMind· Jan 27, 2026
Hi Joel, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Zena maintains a calm, supportive demeanor throughout our sessions. She consistently offers insights and strategies that I can immediately implement in my daily life to support improved mental health and more positive relationships with my immediate family.
By C B.
Response from SonderMind· Jan 27, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist is wonderful. This company makes it easy to schedule your next appointment. Not so thrilled having questionare pop up while I am actively trying to get on Zoom to get to my appointment.
By Michael B.
Response from SonderMind· Jan 27, 2026
Hi Michael, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Unhappy with my sessions
By Henry
Response from SonderMind· Jan 27, 2026
Hi Henry, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Suggestions given are real and can be explored immediately. Attention is paid to the cost of medications.
By Wanda K.
Response from SonderMind· Jan 27, 2026
Hi Wanda, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Charlie gave me good suggestions for lifting my mood and giving me advice on griving my daughter's passing. Thank you.
By Carol L.
Response from SonderMind· Jan 27, 2026
Hi Carol, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Peggy invariably gives me perspective that is so essential to my personal growth and my mental health. Her insights are invaluable and give me so much to consider between appointments. This is a difficult time in our country and her advice helps me to be hopeful and to focus on the goodness that is present everywhere.
By Sytana M.
Response from SonderMind· Jan 27, 2026
Hi Sytana, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
