Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Merri. I feel very comfortable with her. I’m able to talk about things that I’ve never told anybody before.
By Starr L.
Response from SonderMind· Mar 2, 2026
Hi Starr, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Always a positive experience. Good listener and offers very good advice.
By Alan T Fluck S.
Response from SonderMind· Mar 2, 2026
Hi Alan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Suzanne is action driven to help me meet my goals. Great questions and makes me feel comfortable.
By Anonymous
Response from SonderMind· Mar 2, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Our provider doesn't respond to our messages. Canceled appointment on the day of the appointment.
By Unhappy C.
Response from SonderMind· Mar 2, 2026
Hi, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Dr Hayes listens to my concerns and offers great ideas for ways to deal with them, and live beyond them.
By Cindy R.
Response from SonderMind· Mar 2, 2026
Hi Cindy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Great!! Glad I’m doing this.
By Wendy A.
Response from SonderMind· Feb 17, 2026
Hi Wendy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Amy is great, acknowledges my state of mind and encourages me to communicate in the way i need to
By DavidH
Response from SonderMind· Feb 17, 2026
Hi David, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The only thing I like about Sondermind is my therapist. The billing department is horrible as I have never received a correct bill and am always overbilled for my sessions.
By Jackie T.
Response from SonderMind· Feb 17, 2026
Hi Jackie, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
