Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
My therapist has provided helpful advice.
By Donald B.
Response from SonderMind· Mar 23, 2026
Hi Donald, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I found the most amazing therapist through SonderMind. It took a few tries, but once I found her, I couldn’t be happier. Be picky and keep looking if you don’t connect with a therapist on the first try.
By Elizabeth
Response from SonderMind· Mar 23, 2026
Hi Elizabeth, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I’ve had very good results!!
By Kimberley H.
Response from SonderMind· Mar 23, 2026
Hi Kimberley, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Found them on line Went through enrollment process verifying insurance payment method etc. I had already picked a therapist and appointment date. 3- 4 hours into process and Therapist Nicole texts me to let me know I can have one appointment in March But the second will be in August due to Maternity leave. Why wasn't this part of the profile when I was given 7 therapists to pick from. My time is precious but Sonder stated after follow up call OH well we don't control Therapist Profiles. Can u say WT!!!! 3/23 Please submit a ticket! Ok Lol!!!!! Followed by"If we don’t hear from you, the company may not be able to recognize your review as genuine."
By Scott G.
Response from SonderMind· Mar 23, 2026
Hi Scott, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
She listens and gives advice to help me navigate my life life
By Cindy L.
Response from SonderMind· Mar 23, 2026
Hi Cindy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Jessica listens attentively with a compassionate open mind. And she also asks questions phrased gently with every attempt to not offend but open me up further to get more core issues from something I said.
By Susan S.
Response from SonderMind· Mar 23, 2026
Hi Susan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
What made my experience truly great with SonderMind is Shannon. She is incredibly knowledgeable, patient, and encouraging. From the very beginning, she created a safe and comfortable space where I felt heard and understood. I really appreciate her honesty and the way she gently guides me while still allowing me to grow at my own pace. She has made a meaningful impact on my journey, and I’m so grateful to have her as my therapist.
By Lakiha S.
Response from SonderMind· Mar 23, 2026
Hi Lakiha, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I’m having a great experience of learning a lot about myself
By Craig W.
Response from SonderMind· Mar 23, 2026
Hi Craig, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
