Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Mercy Berman is a very good listener, she reframes questions to give us better clarity and gives us time to absorb.
By Chaney D.
Response from SonderMind· Mar 23, 2026
Hi Chaney, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Thank you. Thank you for accepting Medicare DC
By meskerm A.
Response from SonderMind· Mar 23, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
More understanding on treatment programs
By Greg H.
Response from SonderMind· Mar 23, 2026
Hi Greg, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Dr. west is always pleasant and knowledgeable along with giving great instructions!
By Jeri
Response from SonderMind· Mar 23, 2026
Hi Jeri, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
They genuinely listened and understood exactly what I needed. That level of attention is rare and made the whole experience easy and positive.
By customer
Response from SonderMind· Mar 23, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I like my therapist, it’s a great match. The app is easy to use
By Dysinger
Response from SonderMind· Mar 23, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Rachael is very easy to talk to. I feel like she brings the calm into my chaos. I look forward to more sessions.
By SARAH C.
Response from SonderMind· Mar 23, 2026
Hi Sarah, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I like my therapist but we may have hit a conflict of interest. I may be reaching out to change providers. I meet with my psychiatrist tomorrow and can let u know then.
By Kristin G.
Response from SonderMind· Mar 23, 2026
Hi Kristin, we appreciate your feedback and are committed to providing the best patient care. If you have anything you would like to address with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
