Will continue to purchase from this…
Will continue to purchase from this company. The quality is amazing and they deliver it so quickly
By BunVenturez
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,126 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Small Pet Select delivers the freshest hay, as well as food, bedding, snacks, and more for rabbits, guinea pigs, hamsters, and other small animals. We also carry hard-to-find items for dogs and cats!
Small Pet Select (smallpetselect.com) has 1,126 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,126 approved reviews, newest moderated first
Will continue to purchase from this company. The quality is amazing and they deliver it so quickly
By BunVenturez
Easy to order and short time to receive delivery
By Anne
The oat hay is beautiful. Willow has had 2 dental surgeries because he won't eat hay. He now loves the gourmet hay. The bad part his 3 girls also love it. I wish it came in a larger size.
By Janeen
No one has responded to my return request due to toxic ingredients & I am reporting you to the state for fraud.
By Jamie
Response from Small Pet Select· Sep 17, 2026
Hi Jamie, Thank you for following up. Our records show that I personally responded to your return request via email on September 4 at 3:18 PM. That response addressed your concerns regarding Pestavert and included a prepaid UPS return label for all three products. We also waived the return shipping fee as a courtesy and confirmed that the $55.07 purchase will be refunded once the unused products are returned. At this time, we have not received the return. The prepaid label remains available in our September 4 email. Please let us know once the package has been dropped off with UPS so we can monitor its return and process the refund once received. We’re happy to continue assisting you directly through the existing email conversation. Best to you and Sunshine, Grace Customer Service Manager Small Pet Select
Prompt delivery, good quality
By Teresa
Horrible experience, ordered 2 packs of snacks for my bunnies Birthday party only got one, had to contact small pet selects cause I only got one, and my other bunnies wouldn't have snacks, the next day they contacted me back, and sent another pack out, now my bunnies party will be three days late (cause i treat all my bunnies when one of them has a birthday) in my opinion, they should have made it right instead of punishing the customer because it was their negligence, but nope my bunnies suffered.
By chris
Loved the hay box for picky eaters. It was a big hit with our g pigs!
By Laurlawl
The delivery took 8 days
By Kimberlee