Customer service with a live person
Customer service with a live person
By Carolyn
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,126 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Small Pet Select delivers the freshest hay, as well as food, bedding, snacks, and more for rabbits, guinea pigs, hamsters, and other small animals. We also carry hard-to-find items for dogs and cats!
Small Pet Select (smallpetselect.com) has 1,126 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 36 reviews with 4 stars · Clear filters
Customer service with a live person
By Carolyn
Been a customer for over 8 years. Always love your service and products, so does my pets. Just recently I’ve come to realize that for the hay box, I wish the hay were cut out in smaller sizes for convenience of pulling it out of the box. Other than that, I’m very pleased. Thank you :)
By Steph
We’ve been using Small Pet Select for years for convenient, well priced bulk animal care items. Managing auto orders by text message is convenient. The website is tricky because you have to sign in again to manage subscription orders.
By Shelly C.
Good quality products that they stand by. If something isn’t right with your order they quickly resolve the issue.
By Nina
My Guinea pigs love it
By Hongmei
This arrived super quick which I appreciate. I do like that because it’s in a box already it reduced waste to ship in another box but it would be helpful to have a plastic bag around it at least to help prevent from getting so dirty in shipping.
By Jen
The delivery took 8 days
By Kimberlee
It is nice and soft, piggies like it but it's a little brown in some places, so im just giving 4 stars
By Susan