I have already explained the problem…
I have already explained the problem multiple times
By Jill B.
Response from Small Pet Select· Sep 25, 2026
Hi Jill, We’re sorry to see that you remain unhappy with your experience. Our Customer Support team has responded to your contacts and confirmed that all Auto-Ship subscriptions on your account were canceled on September 15. We have also provided a prepaid return label and instructions for returning the unopened order. We’re happy to continue working with you directly through the existing support conversation, where we have the full details of your account and order. Small Pet Select


