Stop sending email thank you
Stop sending email thank you
By Mary Linda M.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,126 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Small Pet Select delivers the freshest hay, as well as food, bedding, snacks, and more for rabbits, guinea pigs, hamsters, and other small animals. We also carry hard-to-find items for dogs and cats!
Small Pet Select (smallpetselect.com) has 1,126 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,126 approved reviews, newest moderated first
Stop sending email thank you
By Mary Linda M.
Quality hay for my guinea pigs with very fast shipping. I highly recommend this company. Excellent customer service!!
By Kelly
love the hay
By Brooke H.
They have everything you could ever want or need one of my favorite stores
By Linsey B.
Small Pet Select has great customer service and a great product. All hay grown in US so I trust them for my little guy
By Faith C.
I had very specific questions and a member of their team took the time to provide me with the information.
By Michelle
My delivery was punctual, and the products were high quality and loved by my bunny - who has been difficult to find good chewing materials for. I appreciated the personal touch and free gift so much. I think their prices are great considering it is a family-run business and I appreciate how safe and quality-oriented they are with ingredients and design. I am looking forward to continuing to do business with them.
By Emily W.
My order was incorrect. I ordered 1st cut Timothy hay but received a box that said 2nd cut Timothy hay. My rabbit has specific needs and a diet that needs to be met. Receiving the correct order is critical for his well being.
By Kayla
Response from Small Pet Select· Sep 27, 2026
Hi Kayla, Thanks for sharing your concerns. We understand how important it is to receive the hay you ordered, especially when your rabbit has specific dietary needs. If you've already reached out to our Customer Support team about your order, please be assured that we'll review your message and address the issue when our team returns on Monday. Our Customer Support team is closed on weekends, so we appreciate your patience in allowing us the opportunity to help. In the meantime, please continue using the Timothy Hay you received so your rabbit has hay available while we work on getting the correct cutting to you. We appreciate you bringing this to our attention. Small Pet Select