Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
764 reviews
Roost & RootSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We build premium quality chicken coops, greenhouses and other backyard structures.
Roost & Root (roostandroot.com) has 764 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
764 approved reviews, newest moderated first
We love our new coop. Well made. Arrived on time, easy to assemble. The girls love it!
By Chicken D.
Response from Roost & Root· Sep 3, 2025
Happy to hear you and your birds are enjoying your new Loft Coop! Thank you for your business and please reach out anytime.
I love this chicken coop! The girls are very happy and it is so beautiful and easy to use!
By Kara
Response from Roost & Root· Sep 3, 2025
Thanks for the review, Kara. Glad to hear your birds are happy and that we've made maintenance easy for you. Enjoy your Stand Up Coop!
Everything arrived in great shape -- really like that parts are labelled -- helps with the construction!
By Carol
Response from Roost & Root· Sep 3, 2025
Thank you for taking the time to leave us a review, Carol! We value you and your continued business. Happy that we continue making you a happy customer. Enjoy the Starter Coop!
Arrived with all material. Directions were easy to follow. Coup went together and is well designed. Chickens are enjoying their new home.
By Rebecca P.
Response from Roost & Root· Sep 3, 2025
So glad you are happy with your purchase, Rebecca! It's always great to hear that the instructions helpful and assembly went well. Hope your birds continue to enjoy their Backyard coop!
I don't say this lightly. I am incredibly happy with my walk-in coop from Roost and Root. I waited a bit to leave a review, to make sure everything held up, but I have no complaints. It was easy to assemble over a couple of hours with a couple of friends. It's so easy to harvest eggs from the nesting boxes and they come out pretty darn clean every time with plastic nesting box inserts. The chickens needed some time to figure out to use the watering nipples, but after putting coconut oil on there for a bit, we removed their other water dish and they transitioned. Watering and feeding are a breeze with add-ons. I did crack one of the nipples when pulling it out to empty out the water and put new stuff in, so just make sure you don't hit them against anything. I also used Milk Paint's outdoor defense oil to coat the cedar and help maintain the life of the wood. Next, I'm saving up for one of the greenhouses...
By Kale M.
Response from Roost & Root· Sep 8, 2025
Thank you for all the kind words, Kale. We put a lot of thought into our coops. Whether it is during the design process or deciding on the best freight provider for delivery, we do our absolute best to make things as simple as possible for you and your birds. When we receive reviews like your it makes us feel like we are accomplishing that goal. Thank you for your business and we hope you continue to enjoy your Stand Up coop!
The coop is solidly made & fairly easy to assemble (2 people definitely make it easier). Would like to have the roosting bars a little lower but that's not a design problem, more of an issue with my bougie chickens that are not used to flying up to a roost bar.
By Barbara H.
Response from Roost & Root· Sep 4, 2025
Thank you for the review, Barbara. We are grateful you chose our Backyard Coop! We love bougie birds too. There have been a few occasions where we have built ramps for birds like yours. Reach out if you are interested.
Slant roof greenhouse arrived when scheduled and protected in a nice shipping crate. Instructions were easy to follow. My husband and I put it together in a single weekend. There was one panel with some slight damage and Roost & Root responded immediately to my email. A new panel was shipped. We are in north central Wisconsin and are excited to see how our first winter with the greenhouse goes.
By D. S.
Response from Roost & Root· Sep 3, 2025
Thank you for the kind words, Denise. Happy that we were able to resolve the you had with your panel. We take a lot of pride in our customer service. Happy that we come through for you. Enjoy your Slant Roof Greenhouse! We love to see a picture if you haven't already shared. We can take photos to [email protected].
One box was delayed and the company was very responsive. They were ready to resend but it did show up. I put this together myself and it was actually fun because I built it inside a run with the chickens inside and they really enjoyed the inspection process. The coop is sturdy and they love the feeder.
By Landry, T.
Response from Roost & Root· Sep 8, 2025
Thank you for your review and for your understanding with the shipping delay from UPS. We are happy it was solve and that you felt like you were served through the process. Hope you have happy birds in your backyard coop. Reach out to us any time if you have any other questions or concerns.
