Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
764 reviews
Roost & RootSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We build premium quality chicken coops, greenhouses and other backyard structures.
Roost & Root (roostandroot.com) has 764 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
764 approved reviews, newest moderated first
The coop is very well made and is aesthetically pleasing. It is relatively easy to put together. We purchased the feeding and water tubes as well and are very happy with them. The coop is extremely well functional.
By Mary J.
Response from Roost & Root· Sep 23, 2025
Thank you for your business, Mary! We are happy to hear you are pleased with your coop. Hope your birds are happy too!
Great product, easy for my contractor to install. Everything is as shown! A+!
By Chris H.
Response from Roost & Root· Sep 22, 2025
Thank you for the review, Chris! Happy to hear your contractor had an easy assembly. That's our goal! Enjoy your Slant-Roof Greenhouse and reach out to us at any time.
Literally the nicest folk I could have worked with. Professional, friendly, accomodating. They rushed an order for me. The product is SO well made, extra parts (screws, etc) abound so that if you lose something there is usually an extra packed. Oh and the products made right here in the good ol USA. Coops on amazon usually all come from China and are complete garbage. The Cedar is incredible, the fittings are STERLING SILVER. Im 57. This coops gonna be here long after me.
By david S.
Response from Roost & Root· Sep 22, 2025
Thank you for your kind words, Mr. Shave. We are grateful for your continued business. Enjoy your Heritage Coop and I hope the Backyard Coop you recently bought has been a nice addition for you and your flock. Reach out anytime!
I have purchased two coops from Roost & Root and both are perfect for back yard chicken keeping. The owners have thought of everything to make chicken keeping easy and hassle free. One of my coops is over 10 years old and is still holding up well and looks good too. I would suggest two people to assemble the coops, just to help hold pieces in place while drilling. The instructions are clear and coops can easily be put together in one afternoon. I love the customer service with Roost & Root too. When I had questions on what coop to order, I spoke to a live person, which in this day and age is a small miracle. I have nothing negative to say about this company or my coops. Could not be happier. Thank you Roost & Root!
By Julie K.
Response from Roost & Root· Sep 18, 2025
Thank for the review and the continued business, Julie! Thank you for sharing your experience with your new coop, and your 10 year old as well! We would love to see a picture of both if you are able to share. We can receive pictures to our email ([email protected]). Enjoy your coops and give us a call anytime.
The construction is awesome! Well thought out and just amazing in its design and execution. It did take us longer to assemble than the directions said, like double the time, so you might want to change it to more realistic number, even if it’s off putting it’s not daunting
By Ed H.
Response from Roost & Root· Sep 15, 2025
Thank you for the review, Mr. Hunt. I can see from your order that you purchase a Slant Root Greenhouse and a Backyard Coop. Was assembly time an issue for the Greenhouse? The Coop? Both? If you have a chance and can give some more feedback please let us know. We can receive email to [email protected]. We have a pretty good record with those estimates that we give, but if there are portions of the instructions that seemed more difficult than others we are always willing to adjust and improve. Thank you for your business and we hope you continue to enjoy your purchase!
This is my second backyard coop from R&R. The first about 5 years ago, the second more recent. Both experiences were excellent. Both coops were excellent. Both times I ordered the 5-8 chicken coop. Both times I called the office multiple times with questions. All calls were met with professionalism, product knowledge and a personable willingness to listen, take my questions/concerns seriously and a commitment to resolve them as quickly as possible. I also like to support smaller family run US businesses. I heartily recommend this company!
By Gus A.
Response from Roost & Root· Sep 12, 2025
Thank you for the kind words and the recommendation, Gus! Happy to hear you are enjoying your Model 2 Backyard Coop. If you have any additional questions in the future our support staff would love to assist you.
Everything went well, the coop looks great!
By John R.
Response from Roost & Root· Sep 11, 2025
Thank you for taking you time to leave us a review, Mr. Reid. Glad to hear that everything thing went well and that you are happy with your XL Walk In Coop! We'd love to see a picture if you ever have the time to share. We can receive photos to [email protected]. Thank you for your business!
I purchased a chicken coop from Roost & Root and it exceeded my expectations! Sturdy, wellb built, and easy to assemble.
By Delaney
Response from Roost & Root· Sep 9, 2025
Thank you for the review, Delaney. Hope you and your birds are enjoying their coop! We hope for 5 star reviews on every order, so even though you were kind we felt like we could have done a better job. Constructive feedback is always welcome. If you have time to give us a call (877-741-2667)or leave us an email ([email protected]) we love to hear how we can improve. Thanks for your business.
