Great
Great. Keep up the good work
By Anthony J.
Response from RA Fischer Co.· Oct 5, 2026
Thank you so much, Anthony! We appreciate you taking the time to share your feedback. 🙂
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
343 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.
RA Fischer Co. (rafischer.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
343 approved reviews, newest moderated first
Great. Keep up the good work
By Anthony J.
Response from RA Fischer Co.· Oct 5, 2026
Thank you so much, Anthony! We appreciate you taking the time to share your feedback. 🙂
This company is a gift from God for a lot of people. I appreciate all that they do by supplying families with these products. It makes life so much easier when you’re taking care of someone who is in the bed all the time thank you.
By Elsie R.
Response from RA Fischer Co.· Oct 5, 2026
Thank you for such a thoughtful review, Elsie. We're grateful to be able to support families & are so glad we could help make caring for your loved one a little easier. 🩵
RA Fischer is always easy to work with. The orders are processed very quickly and always delivered overnight with no issues. I’ve worked with multiple supply vendors is my 25+ yrs in the healthcare industry and RA Fischer is definitely one of the best I have used.
By Adelina D G.
Response from RA Fischer Co.· Oct 5, 2026
Thank you, Adelina! Coming from someone with more than 25 years of experience working with healthcare supply vendor, your feedback means a great deal to our team. We're glad the ordering & delivery process has been smooth and reliable for you! 😊
I love using pure wick. However my machine is incredibly noisy. When I contacted your company, I was told you would do something about it if it didn't provide suction, but no accommodation for noise.
By Karen A.
Response from RA Fischer Co.· Oct 5, 2026
Thank you for your review, Karen. We're glad you enjoy using the BD® PureWick® Urine Collection System, and we understand how frustrating excessive noise can be. We appreciate you bringing this concern to our attention.
They are professional, kind and courteous. Customer service very knowledgeable of product I was explained process from beginning to end. I would recommend them to others in need. My product works great.
By Emma C.
Response from RA Fischer Co.· Oct 5, 2026
Thank you, Emma! We're glad our team was able to clearly explain the process and able to provide the knowledgeable courteous service you deserved. We also appreciate your recommendation! 😊
I think the customer service is wonderful. The delivery is very prompt and comes when promised. Definitely would recommend RA Fischer to anyone who needs this kind of service.
By DEBORAH B.
Response from RA Fischer Co.· Oct 5, 2026
Thank you for the kind review, Deborah! We're pleased to hear that our team has provided helpful service and that your deliveries have been reliable. We appreciate your recommendation! 🩵
Everything is well going great.
By Irene P.
Response from RA Fischer Co.· Oct 5, 2026
Thank you, Irene. We're glad to hear everything is going well! 😊
You are doing great thanks
By coholloway
Response from RA Fischer Co.· Oct 5, 2026
Thank you for the kind words. We appreciate you taking the time to share your feedback! 😊