HelloMDReviews of hellomd.com

Terrible experience. they entered wrong info to state. took state weeks to correct. Trisha was the worst

Product was OK but did not help my pain, according to the “Canadian” company’s website, the product was meant to be fully refunded, no questions asked! No return needed in terms and conditions. When I approached them, they said the product had to be returned to China! I did that, paid $50 for “tracked” shipping, the parcel got lost somewhere in China, neither my post or China post says where the parcel ended up to and the company doesn’t want to fully refund the product. If the product is Canadian and the product is Canadian, why did I need to send it to China? If I would have sent it to Canada, I am sure the parcel would have been completely trackable and would have arrived without incident. Parcels can get lost anywhere, it is harder to deal with post offices in countries like this. And the company’s lack of understanding and not keeping the word on whatthey advertise is very frustrating!

Finally i receive excellent, rapid, detailed customer service. Its not hard to give good service, these people are excellent. Do NOT DEAL WITH APOLLO OR CANADIAN CANNABIS CLINIC. They are horrible, give you're business to HelloMD.

I had some issues at the pharmacy because my doctor had passed away and the pharmacy would not honor my percription when I called back to Hellomd Trisha was so helpful and went above and beyond to fix the issue. GREAT JOB TRISHA thanks for making my problem so important and resolving the issue so quick !!!!!

Waited a while for the practioner to call, so I reached out to customer service. They told me there no able to get ahold of the practiioner and just refund me the money. Was a waste of my time and set back alot of th8ngs for me.

Poor quality of doctors. The doctor told me she wouldn’t give me anything because I am 19 even though I purchase my own for pain management and wanted to see a doctor for more precise pain management. Before she even heard about why I need it she told me no. I wasn’t treated kindly or respectfully. I felt looked down on. Not the experience you want from a doctor who’s one of your last resorts for pain management. Find a different doctor. Did not seem like a welcoming environment nor one that have patient care as a top priority.

This is a word of warning. If you have an iPhone go to settings, passwords and review security recommendations. My phone shows that my password was revealed in a data leak. I was told that their IT group was unaware of it and told they did not have an app—no idea why that is relevant. Hopefully, you are not part of what I understand was a leak.

Jenky was quick to take my money but provide no service