I like the consistency
I like the consistency. Never a miss. Also available for communication.
By Melvin D.
Response from RA Fischer Co.· Oct 6, 2026
Thanks, Melvin! We appreciate your feedback & are glad our team has been reliable and responsive.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
343 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.
RA Fischer Co. (rafischer.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
343 approved reviews, newest moderated first
I like the consistency. Never a miss. Also available for communication.
By Melvin D.
Response from RA Fischer Co.· Oct 6, 2026
Thanks, Melvin! We appreciate your feedback & are glad our team has been reliable and responsive.
I love that RA Fischer works with Medicare and is able to get my supplies shipped directly to me each month. I just wish I could sign up for months at a time. I cannot access emails due to my disability so I have to have a friend approve the order each month and I feel bad that she has to do this. (I have asked her to type this reply!)
By LINDA J.
Response from RA Fischer Co.· Oct 6, 2026
Thank you, Linda - and please thank your friend for helping you share this review ☺️ We're pleased that our team has been able to assist with the Medicare-related process and coordinate your monthly supply shipments. We appreciate your feedback regarding the monthly order confirmation process as well.
How b u reply b to my needs right away
By Hazel H.
Response from RA Fischer Co.· Oct 6, 2026
Thank you, Hazel. We're glad our team has been able to respond quickly when you need assistance!
Polite Friendly Human
By Kathleen D.
Response from RA Fischer Co.· Oct 6, 2026
Thank you, Kathleen! We appreciate the kind words about our team.
Pleased with service Can rely on timing
By Stan S.
Response from RA Fischer Co.· Oct 6, 2026
Thank you, Stan. We're glad you've been pleased with our service and have found the timing dependable.
Arrived on time
By MOZELLE W J.
Response from RA Fischer Co.· Oct 6, 2026
Thanks, Mozelle! We are happy to hear that your delivery arrived as expected.
I received excellent customer service and help from Tabbatha, and recently Angel. Both Tabatha and Angel have been very patient, listened carefully to all my questions and concerns, and took the time to help solve our problems.
By ALBERTIN G.
Response from RA Fischer Co.· Oct 6, 2026
Thank you, Albertin! We are so glad Tabbatha and Angel took the time to listen, answer your questions, and help work through your concerns. We'll be sure to share your kind words with them. 😊
Super easy reordering process for the catheters.
By Carrieanna H.
Response from RA Fischer Co.· Oct 6, 2026
Thank you, Carrieanna. We appreciate your feedback & are glad the reorder process has been smooth!