Radisson REDReviews of radissonred.com

Jenna was an amazing host she was so accommodating and helpful. Best host I’ve had in Glasgow for years! ⭐️⭐️⭐️⭐️⭐️

I was charged twice for my room. I tried to call the hotel for days, wrote mails. Nobody has ever even answered. This is truly unbelievable especially for such a big hotel chain like Radisson. It has been a month now! Unbelievable!!! I want my money back.

Totally agree with Martin's review! I booked and paid in advance (March 2024) for an accessible room here for myself and a carer, we too were going to see Journey at the OVO Hydro (Cancelled). I called today to see if I could move to another date (22nd Feb 2025), they wanted another £63 on top of the £161 I already paid for one night!! They totally refused a refund as I seemingly booked a non refundable room. They now have 3 months to fill the room and I asked if they keep both payments if they do and guess what they do! Absolutely shocking customer service, absolutely no care whatsoever and total greed to want another £63! Totally disgusted and will never recommend them! I am away to social media to warn all of my family & friends to never use Radisson Red Glasgow!!!

I booked and paid months in advance for a room here for myself and my son who were going to see Journey at the OVO Hydro. Sadly the gig has been cancelled. Despite me trying to cancel the room three months in advance, they are refusing to give me a refund. I can't believe the lack of compassion from the Radisson. I will never use them again.

So I arrived late. The food was served cold. The Accomodation was fine except for the fact that the air con blew dust mist of the night. Then I had to call front desk because there was no hand wash or hand soap. Can you imagine that? You pay so much and no hand wash or bath gel. Half an hour later I got some hand soap. Then I had to call again for some milk….Then front desk was nonresponsive. Also I needed to set an alarm, wake up call, there was no response. The next morning I called room services again, again and again, no response. I spoke to the duty manager, lady in a red dress and with long dark hair, she said 100% she would email me in the next half an hou. But no reply. She said she would be able to offer some compensation for her bad service only if I had paid at yeh hotel which I had. But no response and no email. Bad service and bad staff. leonardo hotel much better. I made several complaints to the lady manager but they fell on deaf ears

Upon return from our trip there was evidence of vehicles having been robbed. As we walked back to our securely parked car we walked past a white van that had empty tool boxes disgarded at its side. Strangely there were two ice cream vans which had been ransacked. Our vehicle had its tailgate lock smashed. £300 to repair. I’ll go elsewhere in future.

Den dårligste kundeservice ever Får oplyst en pris med hunde og lovet de er med i prisen . Får så at vide da jeg ringer ind ang. bookingen kostede det 400 kr ekstra Det kunne de desværre ikke gøre for at prisen blev 400 ke dyre Det var ikke hendes problem og jeg kan ikke snakke med selve hotellet CHRIST

Radisson Red Heathrow, Very confusing and over complicated parking system. Staff not very interested on explaining the system and the paying machines are pointless